SIGHTSEEING TOURS WITH SRI LANKAN HOLIDAY
IDENTITY OF THE HANDLER
srilankanholiday.com is published by Leisure Tours & Services LLC.
NATURE OF PERSONAL DATA
Personal data refers to any personal information you may provide to Sri Lankan Holiday which allows us – directly or indirectly – to identify you as an individual.
Sri Lankan Holiday, ‘COMMITMENTS’ FOR THE PROTECTION OF PERSONAL DATA
Transparency and purpose: No personal information will be collected without your knowledge. Prior indication will be made of the optional or compulsory nature of information communicated to Sri Lankan Holiday, via the Website.
We will collect and process your personal data only for the purposes described in this Policy and inform you of the recipients of the data.
Proportionality and relevance: We only collect and process the personal data necessary for the proper processing of your application or customization of the services proposed to you.
Necessity: We will retain your personal data only for the period required to process it.
Security and Confidentiality: We commit to taking the necessary measures to ensure the confidentiality of the data and prevent its disclosure to unauthorized third parties. In the event of a transfer of data to authorized third parties, we will take appropriate measures to guarantee the security of the transfer.
WHAT PERSONAL DATA IS COLLECTED?
You may be asked to provide your personal data when you visit the Website.
The data collect may include but will not be limited to personal information at every touch point or guest interaction, and in conducting every aspect of our business, we may collect personal information.
You will be informed of the compulsory or optional nature of the information requested during the collection process through the use of an asterisk. The requested information marked with an asterisk is required in order to process your requests. The other information is designed to enable us to get to know you better, for us to improve the services offered to you. It is, therefore, optional.
In particular, we collect and process your name, address, mailing address, billing address, email address, password, phone number, IP address, connection data and navigation data. Some data is collected automatically as a result of your actions on the Website.
In addition, we collect other personal information in certain cases, such as;
Surveys & Net Promoter scores: We may request demographic data or other personal information in customer surveys.
Social Media: If you choose to participate in Sri Lankan Holiday’s social media activities or offerings, we may collect certain information from your social media account consistent with your settings within the social media service, such as location, check-ins, activities, interests, photos, status updates and friend list. We may also allow you to enter into contests to provide photos, such as of your stay with us, which you may share with your connections on social media for votes, shared offers or other promotions.
We do not knowingly collect sensitive information, such as information concerning your race or ethnicity, political opinions, religious or philosophical beliefs, trade union memberships, health or sexual orientation.
WHEN IS YOUR PERSONAL DATA COLLECTED?
Your personal data may be collected in various ways, including when:
you make a booking on the Website
you browse the Website and find our properties
you send us an email, inquiry or submit an inquiry form
you subscribe to the mailing list for the newsletter
you share a page or an offer by sending an email or through a social network
you accept an upgrade via the offers sent by email
WHAT ARE THE PURPOSES?
Through the website, our company collects the personal data strictly necessary for the following purposes:
Managing your transactions
Managing the loyalty programme
Managing and monitoring customer relations
Managing your newsletter subscription
Managing your applications to any of our job offers that have taken your interest.
SHARING YOUR PERSONAL DATA
Your personal data collected by Sri Lankan Holiday, is not passed to a third party without your prior consent.
Sensitive transactions (bank details, etc.) are transmitted securely through encryption and authentication algorithms. These secure transactions can be identified by the presence of a closed padlock in most browsers.
We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us via the contact details provided below.
HOW DOES SRI LANKAN HOLIDAY TREAT PERSONAL DATA OF CHILDREN?
The services offered by srilankanholiday.com are not directed at children under [legal age]. For children younger than [legal age] old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. If we become aware that we process information of a child under 16 years old without the valid consent of a parent or guardian, we reserve the right to delete it.
RIGHTS OF ACCESS, RECTIFICATION, DELETION AND OPPOSITION
You have the right to access and rectify information concerning you through a written request. You may also, for legitimate reasons, oppose the processing of data concerning you.
srilankanholiday.com website, certain information relating to navigation on your computer terminal may be stored in files called ‘Cookies’ installed on your device, subject to the choices you have expressed regarding Cookies, which you can change at any time.
A Cookie is a small text file which is stored in a dedicated area of your computer’s hard drive when you consult an online service through your browser. It allows the sender to identify the terminal wherein it is stored, for the duration of the Cookie’s validity or registration.
Cookies from partner companies (third-party Cookies) can be placed on your computer via the pages of our website or via the content broadcast within our advertising space. This space contributes to funding the content and services we offer you. Only the issuer of a Cookie is liable to read or modify the information contained therein.
COOKIES ON OUR WEBSITE ISSUED BY SRI LANKAN HOLIDAY,
The Cookies that we issue are used for the purposes described below, during the period of validity of the Cookie in question, subject to your choices resulting from the settings of your browser software when you visit our website, which you can change at any time.
The Cookies we issue allow us to:
Adapt the presentation of our Website, spaces and advertising content to your device’s display preferences (language used, screen resolution, operating system used, etc.), as appropriate, depending on the location data sent by your device with your prior permission, as well as your personal data;
Store information about the forms completed on our Website or about products, services or information chosen via our Website; manage and secure access to restricted and personal spaces;
Establish statistics and volumes related to our Website traffic and the use of its various components (sections and content consulted) in order to enhance the value and usability of our services;
COOKIES ISSUED ON OUR WEBSITE BY THIRD PARTIES
(a) Social networks
We may include third-party IT applications on our website which allow you to share content from our website with others or to inform them of your inquiry or opinion regarding our website content. This is true, in particular, of the ‘Share’ and ‘Like’ buttons from social networks such as Facebook, Twitter, etc.
The social network providing these application buttons may identify you using these buttons, even if you do not use them when you visit our website. Indeed, this type of application button can allow the social network in question to track your navigation on our website if your account on this social network is enabled on your terminal (open session) at the time you visit our website.
(b) Targeted advertising Cookies issued by third parties
Our websites may contain cookies issued by third parties (advertising agencies, audience measurement companies, targeted advertising providers, etc.) allowing them, during the period of validity of such cookies, to:
– Collect navigation information relating to the terminals connecting to our websites;
– Determine advertising content likely to correspond to the centers of interest identified in relation to prior navigation via the terminal in question.
YOUR CHOICES CONCERNING COOKIES
You can choose, at any time, to express and modify your wishes regarding Cookies, through the means described below.
The choices you are offered by your browser
You can configure your browser so that Cookies are stored on your device or, on the contrary, rejected, either systematically or depending on their issuer. You can also set your browser so that you will be offered the choice of whether to accept or reject Cookies each time a Cookie is liable to be stored on your device. For more information, see the section on ‘How to exercise your choices, depending on the browser you use’.
(a) Agreeing on Cookies
Registering a Cookie in a terminal essentially depends upon the desires of the terminal user, which can be expressed or modified at any time, free of charge, through the choices offered by the browser. If, through your browser, you accepted the registration of Cookies in your terminal, the Cookies integrated in the pages and content you view can be stored temporarily in a dedicated space on your device. They will be readable only by their issuer.
(b) How to exercise your choices, depending on the browser you use
The configuration of each browser, for the purpose of Cookie management and your choices, is different. This is described in the help menu of your browser, which allows you to find out how to change your requirements regarding Cookies.
srilankanholiday.com website site uses the following different types of cookies.
Your consent applies to the following domains and sub domains: www.srilankanholiday.com
Some cookies are essential to make our Sites work properly and to allow you to make your travel booking or other purchases and enable us to fulfill your purchase requests
Customer Experience Cookies (Analytics, Customization & Tracking)
These types of cookies help us to provide you with a good experience when you browse our Sites and allow us to track your experience between different devices to improve our Sites or the way we provide our service to customers .
Third party adverts on our Sites and social media: This type of advertising is intended to provide you with a selection of products/services that you’ve viewed on other third party websites, or social media channels, which are presented to you by our agency when you visit our Sites or social media channels. The adverts may feature variations on the products/services that might be considered relevant to your browsing history on these other third party websites.
Leisure Tours LLC adverts on third party websites: This type of advertising is intended to provide you with a selection of travel related products/services that you’ve viewed on our website, which are presented to you by our agency when you visit other selected websites or social media channels. The adverts may feature different Leisure Tours LLC products/services that might be considered relevant to your browsing history.
We use advertising solutions delivered by Google DoubleClick for Publishers (DFP) and Criteo to serve you these advertisements. Where we share data for the purposes mentioned above, it is encrypted and does not include your name.
A summary of both the essential, customer experience (non-essential), and advertising cookies used on the website you are on can be viewed and managed using the link below.
If you choose to remove cookies parts of website you are on may not work properly or your use of the website may be impaired.
If you choose to use this website you are on without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.
You can accept or decline advertising, and customer experience (analytics, customisation and tracking) cookies at any time by using the ‘Manage Cookies’ link above.
You can opt-out of third-party advertising networks using your information for interest-based advertising. Our Sites participate in Google DoubleClick for Publishers (DFP) partner network, you can opt-out of this here: Google Double Click Opt Out
You will need to opt-out on each device you use to access our Sites.
Your information will not be shared with our third party advertising network partners for the purpose interest-based advertising if you opt-out, however, you will continue to receive interest-based advertising from Leisure Tours LLC and its business partners when using one of our Sites.
Please note these opt-out mechanisms use a cookie on your device, and if you clear the cookies from your browser it will ‘forget’ the opt-out.
Alternatively you can review cookies by accessing the preference panels from your browser’s main menu (usually found under ‘Edit’, ‘Tools’ or ‘Options’). Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party advertisers or social networks, or analytic companies. No industry-wide agreed standard to determine how DNT requests should be managed has been put in place, so our Sites don’t currently support DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests.